Time Notice: All orders received before 3:00 p.m. local time will process for that day. Orders received after 3:00 p.m. local time will be processed as the following business day. Timing for first drafts vary, but your Project Manager will reach out with a timing estimate. The turnaround time for standard edits is 1-2 business days.

Project Due Dates: Project due date cannot be less than 15 business days from the date you place your order and assume edits are submitted within 24-48 hours of draft creation.

Project Activity: If a project is not actively in the drafting process for 15 business days, it will be archived and the project timeline will reset once reactivated.

Please review your order details before submitting. Confirm you have selected the preferred options for current core benefit guide, bilingual app and have uploaded the correct files. Changes made after your order has been processed may result in additional fees and project delays.

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