IMPORTANT Q4 ORDER PROCESS REMINDERS
Project Timelines
Project timelines are strictly enforced – we CANNOT complete orders in fewer days than the minimum time frames outlined below.
2-Page Guides – 5+ business days
4-Page Guides – 7 – 10+ business days
8-Page Guides – 10+ business days
Benefit Spot – 15+ business days
These timelines encompass the entire order process – from order submission to final PDF files delivered to you. They DO NOT include printing or translation time.
Order Deadlines
Orders must be received by 3:00 pm local time for that day to count as a business day in our timelines.
For example – if an order is placed at 2:00 pm PST on Tuesday, Tuesday will be the start of the strict 5-15+ day order process. If an order is placed at 4:00 pm PST on Tuesday, Wednesday will be the start of the strict 5-15+ day order process.
First Drafts
First drafts will take a minimum of 2 – 3 business days to produce.
Questions
If you have any questions, please email communications@hubinternational.com